Back in San Juan I was told that a gate agent would be waiting for me with my hotel vouchers, dinner and breakfast vouchers and a taxi voucher, when I got to Orlando.  I think my exact response to that was laughter and a "yeah right!"...
...and sure enough, I got to Orlando - and no gate agent..... on the terminal I was in.... or in the next one.... or on the floor I was on... or the one below that. 
When I managed to find an AA Service Desk there were 16 really pissed off French kids in it, that had collectively lost their luggage. 

So after an hour of waiting in line, I was finally hooked up with my vouchers, but the promised "Hyatt, right in the airport" wasn't in the "places where we put people we screw" hotel rotation system tonight - so Holiday Inn Express was the winner.

On to the cab.... and after wandering around buses and vans outside for 10 minutes, I found the cab stand.  Except they don't take the voucher I got, so I am directed to the shuttle bus people.
Except they don't take vouchers, which have to be redeemed inside.
So back inside and 10 minutes later I get told that they in fact don't take American Airlines vouchers at all.

ugh

They tell me to walk all the way to the end of the terminal and call the cab company on the courtesy phone.
I do just that, and curse my choice in foot ware, and when I get there - neither my cab company nor my hotel is listed on the list of courtesy phone companies.
Ok, now I'm getting pissed..... so back outside.... and another 5 mile walk (read 200 yards) later, I am back at the cab company and this time, I'm not leaving.
After back and forth it turns out that they actually DO take my kind of voucher - figures - and 10 minutes later I am in a cab, actually a van, when I hear a bunch of guys complain behind me.
Apparently the cab guy put me (little ol' alone me) in the van, when the 6 guys going to the same place were supposed to cram in the car cab besides me.
After insuring the cab dude that I didn't mind sharing my 12 passenger van with 6 other guys, we're good to go!

phew

I get to the hotel and now there is only one thing left to deal with for the day - dinner!
Yes, I know it's midnight, but I waited for over an hour for my $10 USD dinner voucher, so I am determined to spend it.... besides, I am actually hungry!
This will shock you, but there are no restaurants close, that are open, that take those. Hmm, that sounds so familiar.... but they do take them at the snack bar.

sigh

In case you don't know how to spend exactly $9.75 at a snack, bar - here is a good suggestion!

 

And by now, I have figured out that while I hate American Airlines, it's obvious that they don't care much for me either!